When I first joined Assured Strategy, as a new coach I had the opportunity to observe a client retreat. This […]
Archive | Blog
Workplace Conflict – How to Manage Employee Drama through a New Lens
Is your bottom line affected by workplace conflict and managing employee drama? Harvard Business Review published a RHR study that […]
Transparent Processes: How to Hunt Down Systemic Flaws
If you were to map-out processes for your company, you may recognize what is referred to as a “systemic flaw”, […]
Vulnerability in Leadership: Drop the Mask
I recently watched a presentation by Brene Brown (author/motivational speaker) where she discusses the myths of vulnerability in leadership. As […]
How Decisions at the Top Don’t Always Translate to Line-staff
Time and time again as coaches we run into examples in business where leadership hasn’t communicated the “why” of a […]
How do you do Customer Service? Are Your Employees Aware of It?
Although your customer service approach might be in place, all businesses experience failure points. All of them, manufacturing or service, […]
The True Cost of Employee Burnout- Do You Have a Culture of Self-Care?
Symptoms of employee burnout costs over 300 Billion dollars per year in health care related expenses. Companies lose 15.4 Million […]
QUALITY System – Asset or Expense?
Quality systems are one of the most important aspects of delivering a company’s brand promise to customers, but often it […]
Maximize Productivity with the Use of an Executive Assistant
I can’t tell you how many times I’ve gone into an organization to teach time management skills to leaders and […]
Serendipitous Learning: The Benefit of Unplanned and Unexpected
As leaders, we actively learn all the time. Sometimes we learn intentionally and at other times we learn serendipitously. I […]
