Assured Strategy
Business Coaching for Growth-Focused Executives
How do you do Customer Service? Are Your Employees Aware of It?
- Posted in People by Assured Strategy
Although your customer service approach might be in place, all businesses experience failure points. All of them, manufacturing or service, large or small, it’s the nature of operating...
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The True Cost of Employee Burnout- Do You Have a Culture of Self-Care?
- Posted in People by Keyne Petkovic
Symptoms of employee burnout costs over 300 Billion dollars per year in health care related expenses. Companies lose 15.4 Million working days a year to employees calling out...
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QUALITY System – Asset or Expense?
- Posted in Uncategorized by Assured Strategy
Quality systems are one of the most important aspects of delivering a company’s brand promise to customers, but often it is thought of in a dismissive or minimized...
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Maximize Productivity with the Use of an Executive Assistant
- Posted in Uncategorized by Keyne Petkovic
I can’t tell you how many times I’ve gone into an organization to teach time management skills to leaders and I learn that top executives do not have...
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Serendipitous Learning: The Benefit of Unplanned and Unexpected
- Posted in Uncategorized by Ted Sarvata
As leaders, we actively learn all the time. Sometimes we learn intentionally and at other times we learn serendipitously. I recently had an example of both. A client...
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Giving and Receiving Constructive Feedback in the Workplace
- Posted in Uncategorized by Keyne Petkovic
As business leaders we often find ourselves in the position to give and receive constructive feedback. Rarely are we taught how to have these critical conversations in a...
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