Assured Strategy
Business Coaching for Growth-Focused Executives
Process GAP: Building from the Bottom Up
- Posted in Strategy by Assured Strategy
As business coaches we are often asked by companies to help assess the process breakdowns in operations (GAP assessment) and help them implement the improvement suggestions. This was...
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An Executive Retreat Experience: Getting Up-close and Personal with Company Change
- Posted in People by Assured Strategy
When I first joined Assured Strategy, as a new coach I had the opportunity to observe a client retreat. This was a two-day executive team leadership & strategy...
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Transparent Processes: How to Hunt Down Systemic Flaws
- Posted in Uncategorized by Assured Strategy
If you were to map-out processes for your company, you may recognize what is referred to as a “systemic flaw”, the application of a single corrective measure can...
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How do you do Customer Service? Are Your Employees Aware of It?
- Posted in People by Assured Strategy
Although your customer service approach might be in place, all businesses experience failure points. All of them, manufacturing or service, large or small, it’s the nature of operating...
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QUALITY System – Asset or Expense?
- Posted in Uncategorized by Assured Strategy
Quality systems are one of the most important aspects of delivering a company’s brand promise to customers, but often it is thought of in a dismissive or minimized...
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How to #6 Monitor Change
- Posted in Uncategorized by Assured Strategy
At the last blog, How to #5 Implement Change, I covered the execution of the Change Management Plan. Now we can look at monitoring, which includes: recording and...
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