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An Executive Retreat Experience: Getting Up-close and Personal with Company Change

An Executive Retreat Experience: Getting Up-close and Personal with Company Change

  • Posted in People by Assured Strategy

When I first joined Assured Strategy, as a new coach I had the opportunity to observe a client retreat.   This was a two-day executive team leadership & strategy...

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Workplace Conflict – How to Manage Employee Drama through a New Lense

Workplace Conflict – How to Manage Employee Drama through a New Lense

  • Posted in People by kpetkovic

Is your bottom line affected by workplace conflict and managing employee drama? Harvard Business Review published a RHR study that showed poor performing executive teams decrease employee engagement...

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Transparent Processes: How to Hunt Down Systemic Flaws

If you were to map-out processes for your company, you may recognize what is referred to as a “systemic flaw”, the application of a single corrective measure can...

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Vulnerability in Leadership: Drop the Mask

  • Posted in People by kpetkovic

I recently watched a presentation by Brene Brown (author/motivational speaker) where she discusses the myths of vulnerability in leadership. As business coaches, one of the first things we...

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How Decisions at the Top Don’t Always Translate to Line-staff

How Decisions at the Top Don’t Always Translate to Line-staff

  • Posted in People by TedSarvata

Time and time again as coaches we run into examples in business where leadership hasn’t communicated the “why” of a mandated change and/or isn’t holding staff accountable to...

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How do you do Customer Service? Are Your Employees Aware of It?

How do you do Customer Service? Are Your Employees Aware of It?

  • Posted in People by Assured Strategy

Although your customer service approach might be in place, all businesses experience failure points. All of them, manufacturing or service, large or small, it’s the nature of operating...

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