Most companies when looking to improve their operations typically seek to implement a tool – 5S, Standard Work, Pull Systems, Total Productive Maintenance, etc.  Tools are not the place to start if you want to sustainably improve your operations.  When I tell companies, we need to start with three things – mindset, people and principles, […]

If you want an accountable organization, there is only one place to start – with you – the leader!  Let’s unpack this a bit because lack of accountability is one of the most frequent complaints, I’ve heard from business leaders over the years. It’s usually couched in words from leaders grumbling about their managers that […]

When it comes to improving operations, companies often jump in with both feet before they have developed a strategic process improvement plan. Someone reads about a methodology that claims can solve all of their company’s problems and they attempt implementation, often experiencing little to no success. The downside of this approach is that it focuses […]

If you Google the term “Strategic Thinking” you get 455 million results in about .64 seconds! There is certainly no shortage of information about “Strategic Thinking.  However, leaders often get stuck where to start so I will focus on what you can do to get a “Strategic Thinking” dialogue going inside your organization. First, let’s […]

My Boss: “You need to start trusting your employees!” Me: “What for?  They’re continually letting me down!” My Boss: “Unless you figure out how to begin trusting your employees, you will never become the leader you are meant to be!” Perhaps you buy this, perhaps you don’t.  In either case, I can tell you from […]

Many businesses are using Zoom to replace face to face meetings right now. We’ve been using Zoom for years and have learned a few things ourselves in recent days. This post is to share what we’re learning and ask you to share what you’re learning. Let us know on the comment below looking forward to […]