Many businesses are using Zoom to replace face to face meetings right now. We’ve been using Zoom for years and have learned a few things ourselves in recent days. This post is to share what we’re learning and ask you to share what you’re learning. Let us know on the comment below looking forward to […]

One of the ways to bring your company’s core values to life is to notice real-world examples of those core values in action, outside the walls of your business. For example, one of our core values is Be Bold. For us we look to the great Mark Twain who said “Courage is not the absence […]

As a CEO, how does your plan look for 2020? “Pretty good”, many people say. “It’s a work in progress”, say others. “It’s only November, we’ll get to it next month”, say a few procrastinators. All lies! These are self-delusions that completely make sense to entrepreneurs because they are big picture thinkers, the ones with […]

Do you offer a guarantee like this one? They should pay me $5 just for having to read all this nonsense. Let’s talk about a few ways this fails: Every product in the store has been bar coded and the checkout system is completely computerized and has been for decades. Are customers really concerned about […]

Time and time again as coaches we run into examples in business where leadership hasn’t communicated the “why” of a mandated change and/or isn’t holding staff accountable to implementing a new process fully. Often major decisions haven’t been filtered through the lens of a company’s strategy. If you don’t have alignment throughout your organization and […]

As leaders, we actively learn all the time. Sometimes we learn intentionally and at other times we learn serendipitously. I recently had an example of both. A client recommended I read Measure What Matters by John Doerr so I would understand what their company was learning about, OKRs and execution. At the same time, I […]