My Boss: “You need to start trusting your employees!” Me: “What for?  They’re continually letting me down!” My Boss: “Unless you figure out how to begin trusting your employees, you will never become the leader you are meant to be!” Perhaps you buy this, perhaps you don’t.  In either case, I can tell you from […]

Many businesses are using Zoom to replace face to face meetings right now. We’ve been using Zoom for years and have learned a few things ourselves in recent days. This post is to share what we’re learning and ask you to share what you’re learning. Let us know on the comment below looking forward to […]

As a Certified Lean Six Sigma Black Belt, I have been applying lean operation methods to support companies by helping them identify process improvements, implement quality management practices, and align staff with senior management initiatives. Recently I was called in to consult with a 50-year-old company that hadn’t kept up with the times FOR DECADES. […]

Change is not easy inside of your company. Tools are great but they don’t solve everything. You need people with good behavioral patterns behind the tools or they will not be effective. “A fool with a tool is still a fool” – Grady Booch How do you introduce and communicate change inside of your company? […]

I recently worked with an executive who struggled to feel like an included, equal member of the executive team. She had worked for the organization for over 5 years, yet her team perceived her as someone who did not exhibit the same level of engagement in the company’s  purpose as the other leaders. The feedback […]

One of the ways to bring your company’s core values to life is to notice real-world examples of those core values in action, outside the walls of your business. For example, one of our core values is Be Bold. For us we look to the great Mark Twain who said “Courage is not the absence […]