Processes generally cross over between departments in an organization. As this flow-through occurs, there are breakdowns in communication or expectations. When companies grow and evolve, and new processes are added more deficiency occurs.
- Do challenges arise when your customer or products travel through processes within your company? Is it costing you money, time or confusion?
- Are you bombarded with employee or customer complaints and frustrations?
- Are bottlenecks in your company causing disruption and delays?
If you answered yes to any of the questions you are experiencing process deficiencies generating unnecessary costs, and over complicated processes. If these go undetected or thought to be less invasive, they will surely affect the bottom line. Our Business Process Mapping will optimize throughput within your company.
Assured Strategy is the critical eye that can quickly see where to remove the choke points in delivery. We help streamline and build processes that maximize efficiency, resulting in increased cash and profits.
Non-Value Process
Activities that consume time & re-sources, but add NO-Value to Customer Deliverables
Value Process
Processes that adds a
Value to Customer Deliverables
Defects
Products or service and Information delivered to the customer are in-complete, inaccurate or of poor quality
Quality Delivered
Customer receives the exact product or service that they expect for the anticipated price
Waiting
Internal delays: waiting for information, equipment, materials, parts or people
No Delays
Product or service is delivered on time as promised
Under Utilized Talent
Not properly utilizing people’s experience, skills, knowledge or creativity
Right Person Right Seat
Employee roles match their experience and competencies
Excessive Movement
Unnecessary movement of materials, information or equipment
Optimized Process Flow
Processes are continuously improved to assure smooth and efficient work flow
Over Production (Inventory)
Accumulation of product, information, applications, etc. beyond what is required by the customer
Control of Production
Production is planned and monitored to assure quality and quantity
Over Processing (No Value)
Redundant or non-essential process steps that do not add value in the eyes of the customer
Value to Deliverables
The customer finds value from all of the process steps
Imagine our expert critical eye reviewing all of the major processes that your company uses to support your clients. In business, time is money. And fixing broken processes is one of the fastest ways to unleash hidden profits.