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Right People, Right Seats, Doing the Right Things

Do you know what the right seats are for your bus? Do you have the right people in those seats? Are they doing the right things? How do...

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Building Effective Leaders and Teams in the Workplace

Building Effective Leaders and Teams in the Workplace

I recently re-read the book How Successful People Lead, by John C. Maxwell and The 5 Dysfunctions of a Team, by Patrick Lencioni after having a particularly challenging...

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How to Improve Employee Emotional Intelligence (EQ)

How to Improve Employee Emotional Intelligence (EQ)

Emotional Intelligence (EQ) is a catch phrase that is thrown around in leadership circles and generally means you have the ability to emotionally understand yourself and others and...

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How to #1 Deal with “Always Done It This Way”

A consistent, persistent, and dangerous theme has resonated throughout my 43 years of directing quality systems and process improvements, it is simply the opposition to change.  I can...

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