When I first joined Assured Strategy, as a new coach I had the opportunity to observe a client retreat. This was a two-day executive team leadership & strategy...
Read MoreIs your bottom line affected by workplace conflict and managing employee drama? Harvard Business Review published a RHR study that showed poor performing executive teams decrease employee engagement...
Read MoreIf you were to map-out processes for your company, you may recognize what is referred to as a “systemic flaw”, the application of a single corrective measure can...
Read MoreI recently watched a presentation by Brene Brown (author/motivational speaker) where she discusses the myths of vulnerability in leadership. As business coaches, one of the first things we...
Read MoreTime and time again as coaches we run into examples in business where leadership hasn’t communicated the “why” of a mandated change and/or isn’t holding staff accountable to...
Read MoreAlthough your customer service approach might be in place, all businesses experience failure points. All of them, manufacturing or service, large or small, it’s the nature of operating...
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