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The Impact of Great Leadership on Employee Retention

We have all heard the popular saying “People leave managers, not companies… in the end, turnover is mostly a manager issue.” According to Gallup’s State of the American...

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How to Get the Most Out of Your BHAG

For the purpose of this article, I’m assuming you already have a BHAG®, a 10-30 year goal. For review, BHAG (Big Hairy Audacious Goal) is a term coined...

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Reward-based Leadership vs Responsibility-based Leadership

Recently I facilitated a leadership training class where we were reviewing Patrick Lencioni’s book, The Motive. The book breaks down two fundamental types of thinking leaders have about...

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The Importance of a Delegation Mindset

Often when we think about delegation, we think about technical aspects, like how to communicate clearly what’s expected, or when and how to follow-up, or a myriad of...

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B2B Core Customers Are Individual People

If you have a B2B company, I’d like to challenge you to think differently. When we think “business to business,” it’s easy to fall into the trap of...

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Accidental Cash Management

How often do you think about cash? If you are like most CEOs and business owners I know, the answer is every day. How often do you think...

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